Privacy policy.

Last Updated: 12/24

1. Introduction

At Wellnestly ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)

  • Profile information (age, gender, location)

  • Health-related information (wellness goals, progress metrics)

  • Communication preferences

  • Payment information

  • Content you share (posts, comments, messages)

2.2 Automatically Collected Information

  • Device information (IP address, browser type)

  • Usage data (interactions, features used)

  • Location information

  • Cookies and tracking technologies

3. How We Use Your Information

3.1 Core Service Purposes

  • Providing wellness support services

  • Personalizing your experience

  • Processing payments

  • Communicating with you

  • Improving our services

3.2 Health Information Usage

  • Supporting your wellness journey

  • Tracking progress

  • Providing relevant resources

  • Connecting you with appropriate support

4. Special Notice Regarding Health Information

While we are not a healthcare provider and not subject to HIPAA regulations, we treat health-related information with special care:

  • We encrypt sensitive health data

  • We limit access to authorized personnel

  • We never sell health information

  • We use it only for providing and improving our services

5. Information Sharing

5.1 We May Share With

  • Wellness Advisors (to provide support)

  • Service providers (payment processors, analytics)

  • Legal authorities (if required by law)

  • Business partners (with your consent)

5.2 We Never Share

  • Health information for marketing purposes

  • Personal details without consent

  • Sensitive information with third-party advertisers

6. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Delete your account

  • Opt-out of marketing communications

  • Control cookie preferences

  • Export your data

  • Restrict information sharing

7. Data Security

We implement reasonable security measures:

  • Encryption of sensitive data

  • Regular security assessments

  • Access controls

  • Secure data storage

  • Employee training

  • Incident response procedures

8. International Data Transfers

If we transfer data internationally, we ensure:

  • Appropriate safeguards are in place

  • Data protection standards are maintained

  • Compliance with applicable laws

  • Transparency about transfer mechanisms

9. Children's Privacy

  • We do not knowingly collect data from children under 13

  • Parents can request data deletion

  • We comply with children's privacy protection laws

10. Data Retention

We retain information:

  • As long as needed for services

  • As required by law

  • Until you request deletion

  • According to our retention schedule

11. Third-Party Links and Services

  • We're not responsible for third-party privacy practices

  • Review third-party privacy policies

  • Exercise caution with external links

  • Understand connected service implications

12. Changes to Privacy Policy

We may update this policy:

  • With notice of material changes

  • Through platform notifications

  • With email updates for significant changes

  • Maintaining previous versions

13. Contact Information

For privacy concerns: [Contact Information] Response time: Within 48 hours

14. California Privacy Rights

California residents have additional rights:

  • Right to know what data is collected

  • Right to delete personal information

  • Right to opt-out of data sales

  • Right to non-discrimination

15. European Privacy Rights (If Applicable)

For EU users:

  • GDPR compliance measures

  • Data transfer mechanisms

  • Legal bases for processing

  • Additional privacy rights

By using Wellnestly, you agree to this Privacy Policy. Please contact us with any questions or concerns.